Additional Services
Breakdown Cover
Where possible, try to encourage your customers to take out breakdown cover. However impressive the quality of the vehicle may be, breaking down is always a possibility.
The breakdown product we offer to our customers is AA Five Star Cover, which offers a number of options:
- * Roadside Assistance – this is the minimum level of cover and provides 24-7 roadside assistance throughout the UK. If it cannot be fixed on the spot it will be taken to the nearest garage.
- * Home Start – this policy gives the customer all the benefits of Roadside Assistance at the vehicle’s home address.
- * Onward Travel – provides a replacement vehicle with driver for up to 17 passengers when the vehicle is covered by Minibus Rescue and a prompt local repair cannot be arranged.
For an additional payment, the following can also be bolted onto the Breakdown Cover product:
- * Relay – adding this option to the breakdown policy ensures that the driver can be transported home or to their UK destination of choice if the AA is unable either to fix the vehicle at the roadside or arrange a prompt local repair.
- * Relay Plus – in addition to the benefits available under Relay, drivers who take out a Relay Plus option, are able to choose from a range of alternative travel options, such as a replacement car for up to 48 hours, public transport costs or an overnight stay.
Breakdown Cover is available on Contract Hire, Contract Purchase, Personal Contract Hire & Drivewise funding products only.
