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Customer Testimonials

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Kia Sportage
Hi Ross,

Car arrived this morning and just wanted to say thank you for all of your help, we love it! Have already put your name to friends/family if they are ever looking for a new car.

Regards
Paul and Lisa

Paul and Lisa Manley
BMW 330d M Sport
I would just like to say thank you to Ross and Pendle Vehicle Contracts for helping me lease my new car. I have never leased before but Ross explained everything perfectly for me. He was only ever a phone call or message away to answer any questions I had. Already have recommended Ross and Pendle to friends and family!
Eddie Hargreaves
Ford Transit Custom
Hi Tony

I would just like to say a massive thank you for your help and tireless work to find us the perfect van. The service and time you gave me was a refreshing change from dealing with most leasing companies as I have in the past.
My van was delivered on time directly to my door.
Not only did you work hard to provide me with a competitive quotation, you kept me well informed throughout the whole process.
Thank you so much for everything Its been a pleasure.
PKW Flooring
Volkswagen Golf GTD
Hi Ross

Yes all good mate thank you '

Just been out driving around as you might expect!

Thanks for everything buddy, both you and Tony have been more than helpful with everything, especially the out of hours service.... couldn't have asked for better!

Thanks again mate
Anthony Kidger
Audi A5 Coupe
Dear Tony

Just a quick line of thank to both you and Ross for all of your hard work on my behalf in recent months. My Audi A5 arrived as planned and I’m really pleased with the car, you have both worked tirelessly to ensure you provided me with not only the best quote for the vehicle, but that I was kept informed throughout the process with regular and professional communication.

it’s been a genuine pleasure working with you both and I look forward to doing business with you again

With kind regards


Ian
Ian Lasplace
Fiat 500
Hi Daryl,

I am very happy with the car, customer service was great can't fault it thank you Daryl for all ur hard work with dealing with it..great job.

Regards

Megan
Megan Rickaby
VW Polo
Hi Tony,

Thank you very much for arranging my new car so quickly after my previous car was stolen. You were incredibly helpful and ensured everything went smoothly in order to get me mobile again in just 2 weeks. Your advice that the Polo 1.2 TSI Beats would suit me was spot on, as I'm loving the car. It's great to drive, looks very sporty and the sound system is excellent. I'd have no hesitation in recommending Pendle Leasing to anyone.

Thanks again
Emma
Emma Adams
Kia Sportage
Ross
I would like to say thanks for all your help and professionalism for providing me with my vehicle. The service you and pendlease provided was excellent. I will recommend you to anyone who is in need of a lease car.
Thanks again.
Anthony Donovan
Audi Q3 Black Edition
Hi Ross,

Car was delivered earlier. Stunning mate. Loved it.

Well done and thanks for your hard work.

Tony - Ross is a credit to you and the business. A gentleman to deal with and professional every step of the way. Would only ever use you guys moving forward and have/will recommend to all of my pals and associates looking to change their cars.

I want to change mine as soon as I can, was thinking after the summer.

As soon as you get any deals come up on the new E class let me know lads.

Thanks again

Ryan

Ryan Worth
SEAT Leon
, I have nothing but praise for the way you and Pendle have handled things. I’ve attached a few words below which I hope will suit your needs:

‘’In this day and age it’s something a rarity get really good service and attention to detail, but that was certainly my experience with Pendle Vehicle Contracts and their marketing manger Ross Thorne.
‘’From first enquiring about leasing a car through them, Ross made the whole process simple and straightforward. He dealt with any snags quickly and professionally and, importantly to me, kept me informed.
‘’The ‘’customer comes first’’ attitude is one that other firms and their employees would do well to follow.’’
Bruce Fegen
Mitsubishi Warrior
'This is the 9th year that Pendle have supplied our vehicles. Hassle free, great friendly customer services and no false promises! Safe to say there are many more years to come'
WF Mitchell
Mini Cooper
Hi Ross,

The car is amazing! It surpasses all expectations and feels like luxury to drive!

Below is the testimonial and pictures:

'Pendlelease are a delight to do business with, they have been attentive to all forms of communication and have responded in no time at all to ensure that my needs were continuously met throughout the ordering and process period. Massive shout out and thank you to Ross who has ensured my buying period has been smooth and timely! As for the car.... perfection :-)'
Rosie Lethbridge
Jaguar XFS
Hi Tony,

Sorry for the delay in messaging you but I don’t seem able to stop driving the new arrival, the Jag XFS is simply fantastic to drive.

As you know this is my 3rd car from Pendle and a change from the usual Mercs but, with the usual enthusiasm of a fellow car anorak, your knowledge of the specifications and contacts with the “right people” made a difficult decision a great painless. The delivery time was long but that’s to be expected with a bespoke order, however, your estimate was spot on and all I can say is thank you for arranging delivery on 1st of March 17.

You’ll be glad to know it’s exactly as specified, hopefully you’ll be able to catch up with some sleep now the worry of all those options being correct on delivery is over, rest assured it is 100% all accounted for and it looks fantastic – pic attached.

As always the whole process from start to finish was the usual embodiment of professionalism and working with you again to pick a new car has been a pleasure.

All that is left is for me to say is a very big thank you to all of the Pendle team, and especially to you Tony, for another highly professional job.

I’m already enjoying the new car and 100% look forward to the next 3 years motoring, I shall definitely be back again for car number 4.

Thank you.
Richard Stanley
Volkswagen Crafter
Hi Ross,

Great service , and quick delivery, from Pendle , we contacted them after another supplier had over promised and could not deliver, Pendle found the required vehicles quickly and turned them around in 2 weeks so we were very happy.

Guardian Doors Limited
Suzuki Vitara Kuro
Hello Ross,
As promised, the vehicle was delivered to my door at 10:45. The exchange was seamless and smooth. I know I had a little whinge about the e signature saga, but that's quickly forgotten, considering how superb everything else has gone.
Extremely pleased with the Vitara Kuro. It's a lovely smooth drive.
My wife had her Audi A1 thru Pendle some 18 months ago....She has already stated 3 months from the end of contract, she will be keen to use Pendle for another vehicle.
Thank you Ross for your patient help and assistance. Excellent service........
Trivia....did you know that Kuro is Japanese for BLACK ! Lol.

Will no doubt have contact fairly soon.
All the best,
Paul Goodwin.
Paul Goodwin
Audi A3
Excellent service from start to finish, got me the vehicle i wanted at a price i could not better, no hard sell very informative even kindly took delivery of car on my behalf to save me having time off work, will definately use again no hestation, well done guys.
Kye Firman
Jaguar
Hi Tony


Had the car for a couple of weeks now and I’m loving it.

Wanted to thank you guys for your great service, all ways available and helpful. Ross has been particularly helpful in communicating with Jaguar for me.
Andrew Sinclair
VW Tiguan
Hi Ross,

just got back from a ride out..
Very pleased with it thanks, a lovely car.
Many thanks for all your help- fantastic customer service.
Mr & Mrs Webley
VW Golf
“Would just like to thank Tony at Pendle for ordering and arranging the delivery of my new Golf. Very happy with the service and will definitely recommend Pendle to family and friends”
Martin Coster
Mercedes GLE
I have leased vehicles for many years and I have just leased my new Mercedes through Ross at Pendle. I couldn’t believe the service and level of care I was shown throughout. When other companies were telling me the car was 3 month wait, Pendle sourced me a car and got it delivered within 4 weeks. Rest assured I will be using Pendle in the future. In fact I even ordered another car with them straight away.
Sterling mbc
Audi A3
Thank you very much to all at Pendle, and more specifically Ross, for all their help in leasing my new Audi.
From start to finish everything was made clear and the process was very professional with no problems.
I wouldn't hesitate to recommend their service, thanks again!
Joe Baverstock
VW Golf GTD
· From start to finish I found my experience with Pendle (and in particular, Olivia Virgo) to be professional, efficient and fast. Emails were answered promptly and everything I asked for was done. What more can you ask for? Thanks again Olivia.
Rich Fletcher
Seat Ibiza
Just want to say thanks for getting my car to me and all the support you have provided as part of your service to me. I look forward to your continued support over the next two years of my lease.

Many thanks,

Kieran
Kieran Fanning
VW Golf
Hi Tony,

Just a Short note to thank you for the excellent service we received from you and Olivia.

We were very happy with the car and everything was as described and delivered on time. As this was the first time we had dealt with you I was a little cautious but was pleasantly surprised at the personal service received and help through the order and paperwork process.

I am sure we will be using your services again in the near future.

Many thanks,
Ray.
Online Roadways Limited
Mercedes
I can’t recommend Pendle, and more specifically Tony enough. I was recommended to Tony by two of my work colleagues and was not disappointed. The service was consistently great, from drawing up the best package plan for my car to beating the prices of competitors and then having it delivered bang on time.
Thanks for making this so easy and I’m thrilled with my car.
Grant Haines
Renault Trafic
Id like to thank all at Pendle Lease for the recent lease of van. Very very competitive priced and van delivered within 7 days. Will definately use again and will highly recommend to fellow contractors. Keep up the good work.
A very happy customer
Welby Ings Director of Roof-Ings Building Services Ltd
Roof-Ings Building Services Ltd
Mitsubishi Outlander PHEV
Hi Olivia,

“Pendle Vehicle Contracts sourced a great deal on my Outlander PHEV and were very helpful throughout the whole process. Nothing was too much trouble for them”.

West & North Yorkshire Chamber of Commer
Vauxhall Vivaro
Hi Tony,

Just a quick e-mail to say thank you for all you done in securing the first van in the fleet for Peagrove Building Services, we managed to get it diveried yesterday ready for work today.

Great service as usual and looking forward to taking delivery of our New Nissan Navara in June.
Peagrove Building Services
Mercedes
Good morning Tony,

Just a quick message to say thank you to yourself and your staff for the prompt professional way you acted on securing and leasing the new Mercedes. The car is a great car for the price and drives fantastic.
Once again thank you

Kind regards,
Phil Boyce
Avalon
VW Golf GTD
Two words come to mind... 'Excellent service'.

My new VW Golf GTD arrived mid-September 2015 on schedule. I am as much delighted with the car then as I am now.

I would highly recommend dealing with Pendle Leasing - and in particular Tony Thorne. He was readily available to deal with any of the queries that I had and kept me updated throughout the process. This is my first new car and I felt that every little detail was addressed accurately and attentively. I have had my car for over 8 months and am still over the moon with it.

I would rate the service from Tony at Pendle Leasing a score of 10/10.

Best regards,
Azhar
Azhar Husain
Ford Fiesta
'Just received my new car, leased through Pendle Vehicle Contracts. From quote to delivery, the process was quick and easy. Thank you so much to Tony and the Pendle team for all the effort made to get me the model and spec I wanted. Thank you'
Victoria & Steve Smith
Nissan X Trail
I highly recommend Pendles leasing. We received top notch personal care & support from Tony & cannot thank him enough. At a difficult family time Tony was both flexible & caring. The car was delivered on time & with full instruction on all its features. We are over the moon with our new car & can't wait to start enjoying it as a family!
Kirsty Gittins
Mercedes
Thank you Rob for all your help in sorting out my new car. Absolutely love it!! Would definitely recommend you too family and friends.
Ryan Isaac
Audi A4
I have recently taken out a contract hire on a car (Audi A4 for the record using the services of Pendle vehicle contracts.

The whole process was made easy, clear and fast by Mr Rob Wright of the aforementioned company and I strongly recommend his services to anyone interested in leasing a car.

In fact I look forward to dealing with Mr Wright again in a couple of years when the current Contracts expires.


Yours faithfully


Patrick Jackson
Patrick Jackson
Vauxhall Astra
I would just like to say a few words regarding my recent experience dealing with Rob at Pendle Vehicle Contracts

I recently ordered a new Vauxhall Astra for my partner and not only did Rob find me a most suitable in the right colour car ready for 1st March delivery he also got me a very competitive rental!

I will certainly use Rob again and will definitely recommend him to friends and family
Kim Hammond & Nick Costain
VW Beetle
Recently received my new beetle on lease from Pendle Leasing and I am over the moon with not just the car but the service I have received. From the moment I requested a quote from Pendle Leasing to the delivery of the car, everything has been stress-free and they have been more than willing to bend over backwards for the specific model and added extras for my vehicle as well as arranging delivery on 8.30am on March 1st of my 16 plate car, which I had specifically requested. I would definately use this company again, as they were the cheapest around and the service was impeccable. Would highly recommend!!
Bethan Gingell
Hyundai
Rob Wright of Pendlelease took on the challenge of delivering a rather non-descript request for a personal lease at short notice and delivered with the utmost professionalism. Not only did we turn our non-descript enquiry into a set of rather specific challenges but they were also delivered with a solution not even considered by ourselves.

I would wholeheartedly recommend Rob to deliver all your leasing needs. His patience, diligence and dedication cannot be faulted.
Paul Webster
Mercedes- Benz
Hi Rob

Thanks for keeping me in the loop, the car is fantastic I’m really pleased with it, it is a battle keeping from the wife, she loves it as well

Im not great at putting things together but the following sums it unto me

'The service i received from Rob Wright at Pendle was second to none, the car arrived on time and he managed to find me my dream car with a fantastic spec on budget, great service would use again without hesitation and recommend you to anyone.'
Optimum Electrical Solutions
Seat Ibiza
Hi Tony
just wanted to say a big thank you to you & all at Pendle. you provided a very quick and efficient service and I would highly recommend you .
many thanks.
Joanne Coldham
Mitsubishi Titan
Good morning chaps,
Just a quickie to say a massive Thank You to you both for organising 'The Beast' and for managing to get in to me in such a timely manner.
I ABSOLUTELY LOVE IT !!
I have a feeling it may be the first time a pick up truck is named in a divorce petition - Im going to have to keep reminding myself where I live and that I'm married with children.

As someone who is not very well educated in the practises and procedures of acquiring a lease vehicle, it was (for a pathetic female) a daunting thought. However, you chaps ensured it was a smooth, easy and relatively pain free experience, which was greatly appreciated.
I owe you both a large drink and I will definately be recommending Pendle Contracts in the future.

Thanks again.
Kindest Regards
Jo Cooke
Curves Couture
VW Passat
Morning Tony
Thanks for your help and advise with choosing the VW Passat, the car is great with plenty of room & really comfortable with quit a few extras, I would nearly say it’s a pleasure to be at work, I hope you & your family have a Good Christmas & wish you all the best for the New Year, thanks
Jim Cornally
Fiat 500
Dear Tony,

I would just like to say a huge thank you to you for assisting me with purchasing my new Fiat 500 S. I absolutely love it and so does everyone who sees it. It’s even better in reality than it was in the brochure and the pictures on the internet.

I'm so glad I got white as it looks great with the black and red leather seats and the chrome dashboard. It's so smart and classy.

I’ve given your details to quite a few friends as well as a couple of my work colleagues so am sure you’ll be receiving a few requests in the near future !!

Thank you once again for dealing with this on my behalf.

Kind regards.

Yours sincerely

Dawn Exley
Dawn Exley
Audi A1
Hi Tony.

A quick email to thank you for your assistance with the car. It was delivered today, the service from yourselves and Hereford garage has been excellent.
Extremely pleased with the vehicle.

Regards
Mr & Mrs Goodwin.
Mr & Mrs Goodwin
Ford Focus
“As a newbie to the world of car leasing, I of course had reservations if this would be the best and most suitable way of choosing a new car. After dealing with Tony Thorne and Pendlelease, I needn’t have worried. Tony made the whole process from start to finish very simple, quick and professional, and constantly kept us informed on how our order was progressing. He even ensured that by 11:00am on the 1st September we were in possession of our brand new ‘65 plated Ford Focus. In perfect condition, and exactly what we ordered. It’s unlikely that we will ever buy a car in future, and will always opt to lease, and we know who we will turn to. We have already recommended Tony and Pendlelease to our friends and family and couldn’t be happier. 10 out of 10.”
Steve Huckstep
Various
I'm a bit late writing this testimonial as I took delivery of my latest car in March - sorry Tony! Pendle are my 'go to' lease company and always will be after the level of service I've received ordering various vehicles for my small business. In my experience most firms are either too cold and inflexible or too dodgy dealer. Pendle always give you a personal, first name term service with the upmost of professionalism too, they go the extra mile to get what you need but don't cut corners - it's all done right. Any cars we've had have been as ordered, on time, well priced and in perfect condition. Highly recommended every time.
Wradar
Volvo XC60
Hi Tony,
Thanks for all your help. We're really pleased with the car and the delivery was spot on. Have recommended you to a couple of our friends who are seriously considering the leasing option!
Again, thanks,
Annie and Don
Annie and Don
Ford Fiesta
Tony well what can I say WOW! Better than I could of hoped for car looks great, service seemless and any questions or queries responded to immediately. Now the wife wants one too.
Thanks again Tony : )
Alan Herd
VW Polo
Would like to say big thank you to everyone at Pendlelease who made the process of me getting a new car so very simple and easy, especially Tony Thorne; he was always there when I needed assistance, he would reply to any questions or queries I had within minutes this was a big help. The order process was a lot quicker than I thought it would be and I had my car shortly after ordering. I have now had my car for a few days and haven't stopped driving it, very pleased with the purchase and the services I received with Tony Thorne travelling to my house to make sure the handover of the car went swiftly. 5/5 in all departments.

Kind Regards
Charlie Virgo
Charlie Virgo
Citroen C1
Dear Tony,

Sorry for the delay in sending this, I have been working and enjoying my new car a bit too much!!

I would like to take this opportunity to say what a great experience it has been organising my lease car through yourself and your company. Your level of customer service has been outstanding, you have always been available to answer any questions and have genuinely been a pleasure to deal with.

I thought the process of leasing a car would be difficult and expensive, but you have made it both easy and affordable and I can not recommend yourself or your company highly enough.

Many thanks again,
Jackie West
Audi A4 Avant
Hi Tony

My thanks to you for your help and guidance in making my first time venture into car lease hire a pleasant experience. I am very satisfied with the service you provided and hope to continue doing business with you in future, (and by the way I am very pleased with my new car too).

Regards

Joe Cordaro
Joe Cordaro
Fiat 500
GREAT SERVICE! As a difficult customer who wanted her car at short notice and on a specific day I must say I was delighted with your service. IT ARRIVED ON MY BIRTHDAY ! The man who delivered it was helpful, ringing us to tell us where he was and how long it would be. Delighted with the car and thank you for putting up with all the phone calls and e-mails .The response I got was always helpful and cheery. Will recommend you to any one interested in a lease . Thanks again

regards

Jackie
Jackie Codner
Seat Ibiza
Hi Tony

I have just taken delivery of my new car and I just want to say thank you. I couldn’t be happier! The service I have received from your company from my initial enquiry through to delivery has been second to none and I have no hesitation in recommending your services.

The collection of my old car and delivery of this new one has been so smooth – and the fact that this exchange has taken place at my work address has made my life so much easier!

This is my second lease with you and I will definitely be leasing again from you!

Kind regards

Jane
Jane Reynolds
Mercedes C Class Coupe
We used Tony to source our recent vehicle and we found his service to be extremely good and the price to be very competitive. We were kept
Informed continually from placing the order through to final delivery of the car to us. Everything was done in a very professional and friendly way
And we would have no hesitation in recommending his services to anyone and in fact already have!
Richard Timms - Excel Shipping Limited
Renault Clio
Hi Tony,

I just wanted to thank you for all your help regarding the leasing of my car. I am very happy with all that you have done for me, making the whole process an easy and enjoyable experience. This is my first leasing experience and I can honestly say I will be leasing again and with your company.

Thanks again for all your hard work

Byron Brown
Byron Brown
Ford Fiesta
'I found Pendle Vehicle Contracts in the reputable What Car magazine as they offered 12 month leases. Director, Tony Thorne was a pleasure to deal with providing great advice and responding to all of my (many!) queries quickly. Pendle provide a fantastic, friendly, professional service.'
The Promised Land Wainui Ltd
Fiat 500
Hi Tony,

Just wanted to say a massive thank you for all your help and support in leasing my first car. The service that you provided was been very efficient every step of the way, from initially receiving the quote until the day the car arrived, really apprecitate everything and look forward to leasing with you again in 3 years time!

Best wishes,

Megan
Megan Willis
Jaguar XF Sport
Hi Tony,

I thought I would just send you this email to let you know how pleased we were with our new car.
Jaguar XF Sport, leased from your company.(Pendle Leasing)
I have always driven a Mercedes, but now what a difference I am so happy with my new Jaguar car, I would never change back to Mercedes, love my new Jag should have changed sooner.

And what a excellent service you provided, delivered to my door on the 1st September the frist day of registration of the new 64Plate.
Graham Michaels
Mercedes
Hi Tony

Just to say a very big thank you.
When you said you could deliver the car in a weeks’ time I thought you were kidding but obviously not it turned up the following Friday.
Once again a huge thanks.

Rafiq Majid
Rafiq Majid
Audi A3
Hi Tony

Just a short note to thank you for the delivery today of my new Audi A3 its a lovely car. Thank you for your service great as always and look forward to doing more business in The future .

Kind regards
Joe Garwood
Joe Garwood
Fiat 500
Hi Tony,

I am just emailing to say thank you for the service you have provided to such a high standard. I am really pleased with my new car and appreciate all of the help and support you have provided me with. I am completely satisfied and feel at ease. Thank you.

Many thanks,

Gracie
Gracie Bushall
BMW
The process has been smooth and hassle free throughout. I have always been able to contact Tony personally whenever necessary & although there was a small hiccup at the beginning this was smoothed out quickly & efficiently. Thank you for all your help - I am really pleased with the car.
Lynda Butcher
Volvo XC90
Hi Tony,
Just to say a big thank you for the great service I received when choosing my car with Pendle vehicle contracts.
You were very understanding and patient and never once did I feel under pressure to make up my mind on which colour or model of Volvo to go for.

I would highly recommend your company to friends, family and anyone else out there.

Thanks again
Kind regards
Dianne
Dianne Connachan
Mazda 3
Hi Tony
I write to confirm that my new car duly arrived on the specified date as discussed. I am very pleased with the car and look forward to driving it for the next 3 years. I have been very impressed by the service you have provided, which has been helpful courteous and efficient. I would be happy to recommend your services to anyone else wanting to take a car on contract hire.
Kind Regards
Tim
Gellhorns Solicitors
Land Rover Discovery
Tony

I would like to take this opportunity to express my satisfaction with the service of Pendle lease. I have now leased my last three vehicles through your company, and could not be happier with the service I have received. From the first requested quote, through to personally overseeing the delivery of the vehicle, you could not do more to make things as easy as possible. Please be assured I have advised my business partners, and staff to use you in future. Thank you Tony.
Mr D Melvin
Mercedes E300
Hi Tony,

It’s arrived, my new E class has been delivered on the 1st March 14, as promised and complete with the new 14 plate.

As you know this is my second MB from Pendle so I’m well versed with the ups and downs of a bespoke MB build and the associated long delivery time.

I’m overwhelmed that you were able to organise my new car to be delivered on a Saturday as well as it being the 1st March 14.

You’ll be glad to know it’s exactly as specified, I know both you and I had a few sleepless nights over the options but rest assured it is 100% all accounted for and it looks fantastic.

The whole process from start to finish was the usual embodiment of professionalism and all the chasing you did to make the delivery happen is the icing on the cake.

All that is left is for me to say is a very big thank you to all of the Pendle team, and especially to you Tony, for another highly professional job.

I look forward to the next 3 years motoring but I equally look forward to dealing with you for my next car.

Thank you.
Mr R Stanley
Bebbington & Wilson
Tony, Just a quick thank from all at Bebbington & Wilson for the continued excellent service we have received over the last 7 years.Long may it continue. Wishing you a Merry Christmas and Happy new Year. Regards, Dave.
Dave Bebbington
Vauxhall Corsa
Hi Tony,
Just a quick email to say a very big thanks to you and the Pendle team for arranging my new car, I’ve not stopped driving it since it was deliveredJ.
The whole service Pendle provided was fantastic.
Your friendly, honest approach along with thereal care and attention to detail really helped make a very big and nerve-racking decision to lease a new car, into one which I am 100% happy with.
I would have no problem recommending Pendle to anyone wanting to lease a car privately, you made the process so painless and worry free. I will definitely be looking to lease again with you.
All the best for the future and kind regards
Anita Hollis
Anita Hollis

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